Keep customers informed about Covid 19 / Corona Virus and how your business may be affected. Messages such as; We are currently closed due to the Corona Virus Outbreak, Our staff are currently working remotely, we currently have limited stocks, customer support and restricted services due to the Corona Virus outbreak for example. We can produce bespoke recordings for your business within 24 hours. Contact us for details.

Info On Hold has been a leading provider of bespoke marketing telecoms broadcasts since 2006. Our client base spans multiple industries including telecoms dealers and distributors.

Today, our products are sold and broadcast on a daily basis across the UK reaching millions of listeners.

Our Team

Matt Jones

Co-founder and director of Info On Hold.

Matt Jones


Matt Jones

Co-founder and director of Info On Hold.

As a classically trained pianist, my primary role at Info On Hold is audio production. I also take an interest in strategic planning and marketing but the majority of my work takes place at our in-house studio.
Over the years, I have worked in music production with the BBC, ITV, Channel Four, Channel 5 and SKY amongst others.

In corporate media I have written and produced for an extensive number of clients including Scholl Healthcare, Lunn Poly, Thomas Cook, Costco, Genentech/Herceptin, Evening Standard and British Airways.

I have always recognised the true value of music and audio productions in general. Whilst used extensively in radio and TV commercials however, their use is not yet widely understood in the corporate sector.

On hold marketing for telephone systems was a relatively untapped industry when we launched our business over 10 years ago - and it still is today. It’s fantastic though to see more and more companies buying into corporate audio media and realising the benefits.

Although we boast over 200 resellers of our products nationwide, we’re still able to offer a very much hands-on approach, something which I enjoy and our customers do too.

When I’m not working, I enjoy watching sport, especially cricket and football. I try to keep fit too, not least because my other hobbies are collecting wine and eating good food… Holidays and travel are also very important to me. With a young family I have very little time for much else!

Mark Nurdin

Co Founder Director

Mark Nurdin

Co Founder Director

Office: 03300 414599
Mobile: 07931 409407

Mark Nurdin

Co-founder of Info On Hold

I have worked in the telecoms industry for more than 25 years, having started my career as an engineer. I eventually launched my own company in the late 90’s and sold to IGC in 2006.

Following this, I co-founded Info On Hold with Matt which has been a hugely rewarding experience. I have particularly enjoyed developing the business and securing its identity within this rapidly growing industry.

My role is primarily sales and customer care but I also provide technical support due to my engineering background plus extensive knowledge about our products and the systems they sit on.

At Info On Hold we promote a very hands-on approach and thrive on delivering a comprehensive service. To this end, I enjoy personally managing our accounts and building long lasting relationships with customers.

Away from work I am very much a family man, spending many (many) hours watching my son play football. I am also into mountain biking, a keen footballer myself and squash player.

Phone: 03300 414599

What Is Info On Hold?

Info On Hold is a simple way to connect with your target audience.
Customers placed on hold will hear key business information instead of irritating beeps or ringtones.
Delivered to a captive audience using your chosen combination of voice and music, a bespoke marketing message turns dead air time into a sales opportunity.

How Do I Get Info On Hold For My Business?


Tell us what you want your customers to know, such as business hours, website details, or products and services on offer.

Select Audio

Use our web tool to select your preferred combination of professional voice artist and licensed music.

Create And Deliver

The Info On Hold team will write and record your broadcast and provide in a format ready for connection to your system.

The Studio, 43 Skull House Lane, Appley Bridge, Wigan WN6 9DR
Support: 03300 414599
Email Addresses