Info on Hold takes advantage of the free air-time created by your telephone system when clients are placed on hold, whilst waiting to speak to a particular department or individual.

This provides companies with an excellent opportunity to deliver a bespoke message which brings to customers attention information such as, new products or services, special offers or campaigns, web site details and hours of business.

Did you know that more than 50% of customers placed on hold will remain connected for over a minute if provided with company information and music? More importantly, more than 30% of customers met with silence or irritating pre recorded telephone system music don’t call back!